Support
Help center, downloads, warranty, and return policies — everything you need to get the most from your ESAVVO eyewear.
Help Center
Setup guides, troubleshooting, and tips for every ESAVVO product.
Download Center
ESAVVO app for iOS and Android, firmware updates, and user manuals.
Warranty
One-year limited warranty with easy claims and fast service.
Return Policy
30-day returns and exchanges — no questions asked.
Frequently Asked Questions
How do I pair my ESAVVO glasses with my phone?
How long does the battery last?
Our glasses deliver up to 24 hours of mixed-use battery life — including music, calls, and AI assistance. A 15-minute quick charge provides up to 4 hours of additional use.
Are ESAVVO glasses water-resistant?
AR Glasses are rated IP65 (dust-tight, water jets), making them ideal for running and high-intensity training. AI Smart Sports Glasses are rated IP54 for everyday protection against splashes and dust.
We're Here for You
Our support team responds within 24 hours on business days. Include your order number and product model for faster assistance.
- Email: support@esavvo.com
- Business hours: Mon–Fri, 9:00–18:00 (GMT+8)
- Live chat available in the ESAVVO app